National Day discount 26% until end of September | Use code: KSA96National Day discount 26% until end of September | Use code: KSA96National Day discount 26% until end of September | Use code: KSA96National Day discount 26% until end of September | Use code: KSA96

Terms and Conditions

1Ownership and Management

  • The company is fully owned and operated by iSmart Solutions, a licensed Saudi company officially registered and headquartered in Riyadh – Al Olaya
  • The company is fully responsible for managing Alboomat and all its rights

2Alboomat Usage

  • Users must use Alboomat in compliance with the laws and regulations of the Kingdom of Saudi Arabia
  • Alboomat is not responsible for any illegal or inappropriate content uploaded by users
  • Alboomat reserves the right to reject or cancel any order that violates terms, policies, or applicable regulations
  • User accounts may be suspended in cases of misuse or violation of these terms

3Orders and Fulfillment

  • Orders are processed and delivered within 3–5 business days inside the Kingdom under normal conditions
  • After completing the album order, it cannot be modified
  • Any error in the phone number or address may result in delivery failure, and the customer bears full responsibility

4Images and Uploaded Content

  • All uploaded images are treated with a high level of confidentiality and are only accessed by the team responsible for execution
  • All images are deleted from the cloud within 7 days after delivery
  • Albums may be printed by third-party providers while maintaining strict confidentiality
  • Alboomat is not responsible for uploading inappropriate content or content that violates laws or intellectual property rights
  • Uploading images constitutes a legal acknowledgment and approval by the customer for printing and delivery
  • The customer is responsible for reviewing the album before printing; any errors in images or files are the customer’s responsibility

5Quality and Printing

  • Print quality depends on the quality of images uploaded by the customer
  • High-resolution images are recommended; images shared via WhatsApp or similar apps are not advised due to lower quality
  • Natural color differences may occur between on-screen images and printed results due to differences in screens, color systems, and printing processes
  • Such differences are not considered defects and do not qualify for compensation

6Payments and Invoices

  • All payments are processed through secure and approved electronic payment gateways
  • Cash on delivery is not available; full prepayment is required
  • Official electronic invoices are issued in accordance with Saudi regulations

7Shipping and Delivery

  • Shipping to all regions of the Kingdom of Saudi Arabia or outside it is done through authorized delivery companies chosen by the customer
  • Alboomat is not responsible for delays caused by factors beyond its control (such as weather conditions or peak seasons)
  • In case of damage, loss, or non-delivery due to shipping companies or external factors, compensation will be provided as a replacement only without refund

8Privacy and Data

  • All personal data and files are treated with strict confidentiality and are only shared when necessary to fulfill the order
  • Your images will not be used or published on any social media platform or elsewhere without your explicit consent
  • Data may be used to contact the customer regarding orders, offers, or follow-ups only
  • Payment card details are not stored on Alboomat
  • Customers may request deletion of their data in accordance with the privacy policy, unless there is a legal obligation to retain it

9Design Approval

  • Once the design is approved or the order is confirmed by the customer, it is considered final approval of all details
  • Alboomat is not responsible for spelling errors, image arrangement, or content after approval

10Intellectual Property

  • The customer confirms that they have the legal rights to use the images they upload or have obtained proper permission
  • Alboomat is not responsible for any intellectual property violations resulting from customer-uploaded content

11Offers and Discounts

  • Offers and discounts may be limited by time or quantity
  • Multiple offers or discounts cannot be combined unless explicitly stated

12Limitation of Liability

  • Alboomat is not liable for any indirect damages or non-material losses resulting from the use of the service
  • The maximum compensation, if applicable, shall not exceed the value of the order paid by the customer

13Force Majeure

  • Alboomat is not responsible for delays or failure to perform due to circumstances beyond its control such as: 1. Natural disasters 2. Technical failures 3. Government decisions 4. Shipping company issues

14Price Changes

  • Alboomat reserves the right to modify prices at any time without prior notice
  • Confirmed orders remain at the price valid at the time of purchase

15Accounts

  • The customer is responsible for maintaining the confidentiality of their account credentials and password
  • Alboomat is not responsible for unauthorized account usage resulting from the user’s failure to secure their login details

16General Terms and Jurisdiction

  • Alboomat reserves the right to modify these terms and conditions at any time without prior notice
  • These terms are governed by the laws of the Kingdom of Saudi Arabia
  • Saudi courts shall have exclusive jurisdiction over any disputes arising from the use of Alboomat