Terms and Conditions
1Ownership and Management
- •The company is fully owned and operated by iSmart Solutions, a licensed Saudi company officially registered and headquartered in Riyadh – Al Olaya
- •The company is fully responsible for managing Alboomat and all its rights
2Alboomat Usage
- •Users must use Alboomat in compliance with the laws and regulations of the Kingdom of Saudi Arabia
- •Alboomat is not responsible for any illegal or inappropriate content uploaded by users
- •Alboomat reserves the right to reject or cancel any order that violates terms, policies, or applicable regulations
- •User accounts may be suspended in cases of misuse or violation of these terms
3Orders and Fulfillment
- •Orders are processed and delivered within 3–5 business days inside the Kingdom under normal conditions
- •After completing the album order, it cannot be modified
- •Any error in the phone number or address may result in delivery failure, and the customer bears full responsibility
4Images and Uploaded Content
- •All uploaded images are treated with a high level of confidentiality and are only accessed by the team responsible for execution
- •All images are deleted from the cloud within 7 days after delivery
- •Albums may be printed by third-party providers while maintaining strict confidentiality
- •Alboomat is not responsible for uploading inappropriate content or content that violates laws or intellectual property rights
- •Uploading images constitutes a legal acknowledgment and approval by the customer for printing and delivery
- •The customer is responsible for reviewing the album before printing; any errors in images or files are the customer’s responsibility
5Quality and Printing
- •Print quality depends on the quality of images uploaded by the customer
- •High-resolution images are recommended; images shared via WhatsApp or similar apps are not advised due to lower quality
- •Natural color differences may occur between on-screen images and printed results due to differences in screens, color systems, and printing processes
- •Such differences are not considered defects and do not qualify for compensation
6Payments and Invoices
- •All payments are processed through secure and approved electronic payment gateways
- •Cash on delivery is not available; full prepayment is required
- •Official electronic invoices are issued in accordance with Saudi regulations
7Shipping and Delivery
- •Shipping to all regions of the Kingdom of Saudi Arabia or outside it is done through authorized delivery companies chosen by the customer
- •Alboomat is not responsible for delays caused by factors beyond its control (such as weather conditions or peak seasons)
- •In case of damage, loss, or non-delivery due to shipping companies or external factors, compensation will be provided as a replacement only without refund
8Privacy and Data
- •All personal data and files are treated with strict confidentiality and are only shared when necessary to fulfill the order
- •Your images will not be used or published on any social media platform or elsewhere without your explicit consent
- •Data may be used to contact the customer regarding orders, offers, or follow-ups only
- •Payment card details are not stored on Alboomat
- •Customers may request deletion of their data in accordance with the privacy policy, unless there is a legal obligation to retain it
9Design Approval
- •Once the design is approved or the order is confirmed by the customer, it is considered final approval of all details
- •Alboomat is not responsible for spelling errors, image arrangement, or content after approval
10Intellectual Property
- •The customer confirms that they have the legal rights to use the images they upload or have obtained proper permission
- •Alboomat is not responsible for any intellectual property violations resulting from customer-uploaded content
11Offers and Discounts
- •Offers and discounts may be limited by time or quantity
- •Multiple offers or discounts cannot be combined unless explicitly stated
12Limitation of Liability
- •Alboomat is not liable for any indirect damages or non-material losses resulting from the use of the service
- •The maximum compensation, if applicable, shall not exceed the value of the order paid by the customer
13Force Majeure
- •Alboomat is not responsible for delays or failure to perform due to circumstances beyond its control such as: 1. Natural disasters 2. Technical failures 3. Government decisions 4. Shipping company issues
14Price Changes
- •Alboomat reserves the right to modify prices at any time without prior notice
- •Confirmed orders remain at the price valid at the time of purchase
15Accounts
- •The customer is responsible for maintaining the confidentiality of their account credentials and password
- •Alboomat is not responsible for unauthorized account usage resulting from the user’s failure to secure their login details
16General Terms and Jurisdiction
- •Alboomat reserves the right to modify these terms and conditions at any time without prior notice
- •These terms are governed by the laws of the Kingdom of Saudi Arabia
- •Saudi courts shall have exclusive jurisdiction over any disputes arising from the use of Alboomat